SHIP TIME: Orders are shipped 1-2 days from when they are received, M-F. Shipping from this website is limited to US and Canada addresses (see International Shipping option below).
SHIPPING COSTS: While many companies raise product prices to offer free shipping, I prefer to be transparent by keeping our products as low as possible then offer you a few shipping options. It's still the cheapest way to get your products from my location to yours.
SHIPPING OPTIONS: Shipping options include USPS First Class, Priority Mail, and UPS Ground, all with tracking number. Larger packages may be converted to UPS Ground at a lower rate with your shipping cost reduced.
Post Office changes: The Post Office is going through various changes that may take your package longer to arrive than in previous years. From what I've learned, and please correct me if I'm wrong, several Post Office distribution centers have closed causing an overload at remaining centers. Additionally, rural Post Offices now receive just one combined morning delivery and pick up time, where in previous years deliveries were made in the morning and pick ups in the afternoon. What this means is: now packages taken to the Post Office are picked up the following morning. To alleviate these delays, I drop off packages at larger Post Office or ship via UPS.
INTERNATIONAL SHIPPING is available from my Etsy Shop / KimberlyShawGraphics. If you don't see what your looking for there, send me a request and I'll create a special listing for you.
RETURNS: Every effort is made to keep product and shipping prices as low as possible with little or no margin for Return costs, because Returns rarely ever happen. Therefore, Returned items will incur a 25% restocking fee. Return shipping cost is paid by the one returning the product. The refund is based on the resalable condition of the items (please pack and ship appropriately). We do not refund initial shipping cost incurred on your initial order. If you decide to keep the FREE GIFT added as our “Thank You,” the price of that item will be deducted from the refund. Once a refund has been issued it may take 10-15 business days for the credit card company to transfer. The best use of the cards you may have accidentally ordered is to send them to someone as a surprise blessing!
If we goofed, every effort will be made to remedy the error at no cost to you.
Thank You, Kimberly Shaw
"In the business of making people smile"