SHIP TIME: Orders are shipped 1-2 days from when they are received, M-F. Shipping from this website is limited to US and Canada addresses (see International Shipping option below).
SHIPPING COSTS: While many companies raise product prices to offer free shipping, I prefer to be transparent by keeping our products as low as possible then offer you a few shipping options at the lowest rates available.
SHIPPING OPTIONS: Shipping options include USPS First Class, Priority Mail, and UPS Ground, all with tracking number. Postal shipments may be converted to UPS Ground due to delayed mail complaints* (let me know if this is unexceptable in your area). Larger packages will be converted to UPS Ground, a safer option at no addional cost.
*Postal delays: The Post Office is going through various changes resulting in longer delivery times. Several Post Office distribution centers have closed causing an overload at remaining centers. Rural Post Offices now receive one combined morning pick up and delivery, delying packages an additional day or two, including Priority Mail.
INTERNATIONAL SHIPPING is available from my Etsy Shop / KimberlyShawGraphics.
RETURNS: Every effort is made to keep product and shipping prices as low as possible, with little or no margin for return costs, because returns rarely, if ever happen. Therefore, returned items will incur a 25% restocking fee. Return shipping cost is paid by the one returning the product. The refund is based on the resalable condition of the items (please pack and ship appropriately). We do not refund initial shipping cost incurred on your initial order. If you decide to keep the FREE GIFT added as our “Thank You,” the price of that item will be deducted from the refund. Once a refund has been issued it may take 10-15 business days for the credit card company to transfer. The best use of the cards you may have accidentally ordered is to send them to someone as a surprise blessing!
If we goofed, every effort will be made to remedy the error at no cost to you.
Thank You, Kimberly Shaw
"In the business of making people smile."